Business Continuity & Disaster Recovery

Medscheme's administration platform is supported by a sophisticated and comprehensive Disaster Recovery infrastructure which ensures ongoing optimal member experience across all touch points.

Documented Business Continuity Programme's ("BCP") and Disaster Recovery ("DRP") plans are in place and are tested on a regular basis.

These operate within the environment of a service level agreement.

In Mauritius, Medscheme has a fully functional Disaster Recovery site which is regularly tested.